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Brought a brand new Touareg from Helen, we live quite far away and Helen was excellent nothing was too much trouble. Will definitely go back there if we consider another one in a few years. Thank you to the team at Parkway Kettering!

Fergus Fetherstonhaugh • Kettering

30 May 2021

Dealt with Kyle when buying my new polo. Very helpful, friendly and professional. He even rang me the day after to make sure I was happy with the car! Great service 👍

Scott Mcleod • Derby

24 Jun 2021

Brought a brand new Touareg from Helen, we live quite far away and Helen was excellent nothing was too much trouble. Will definitely go back there if we consider another one in a few years. Thank you to the team at Parkway Kettering!

Fergus Fetherstonhaugh • Kettering

30 May 2021

Amazing customer service received from Alex who was very friendly, knowledgeable and not at all pushy (which was very refreshing after experiencing very pushy sales teams from other car dealerships on Riverside that same day). Alex went above and bey...

Emily Brown • Northampton

22 Jul 2021

Fantastic customer service from Helen. So helpful with anything I needed, quickly responding to emails and phone calls. Made buying my new car a great experience Thank you.

Guy Wild • Kettering

17 May 2021

Great service from Christian. Shortly after my call he sent through a video of the van highlighting all things I asked about. Then when I confirmed purchase but with only 30 minutes left to get special deal on finance, he made it happen. Highly recommend the team at Parkways.

Corey Adcook • Leicester

05 Jul 2021

As my husband and I were first time customers at parkway, Derby, I would like to thank Joe Cuomo for his friendly professional manner, he made our car shopping experience very easy and comfortable. We didn’t feel under any pressure and Joe was very patient with us. Excellent service all round

Rebecca Wilkins • Derby

03 Jun 2021

I am so delighted with my new car. Helen took care of the whole experience. Could not have been more stress free. Even though I didn't see the car due to lock down Helen made sure it was exactly what I wanted. Fantastic customer service really went over and above. Thanks you.

Rowena Munday • Kettering

19 Apr 2021

I wish to say a big thank you to the two young ladies on service reception today.. Your customer service skills are fab, you both went above and beyond from the moment I entered the dealership to point of collection. All works carried out as agreed a...

Simon Collett • Leicester

02 Aug 2021

From the moment we walked in the door until we drive off with our TRoc are experience was of being treated very highly. The salesmen Kyle was professional and knowledgeable and answered all our questions, nothing was too much trouble. Thank you so much for your help. We love our new car.

Sheila Welton • Derby

02 May 2021

Great service received from Miles at Parkway Volkswagen Leicester. He made the process smooth, easy and an enjoyment. There was no hard sell. Previous experiences in car sale rooms have been a nightmare but this was very different. Miles is an asset ...

Courtney L'homme • Leicester

12 Jun 2021

Brilliant service and very friendly staff. Jordan was very helpful when me and my Husband were viewing cars and so willing to help us and talk us through everything. Even after purchase he is still in contact with us about how we are doing and to let...

Georgina Shatford • Northampton

23 Oct 2020

Helen was great right from the beginning and gave me all the information i needed to choose my new car. She was super friendly and knowledgeable and is always there if i have any queries or questions about the car. Great customer service.

Chelsea Goldsmith • Kettering

29 Apr 2021

Fantastic customer service from Helen. So helpful with anything I needed, quickly responding to emails and phone calls. Made buying my new car a great experience Thank you.

Guy Wild • Kettering

17 May 2021

I went to the showroom to buy a Caravelle that I had seen online but unfortunately the vehicle was sold and the website had not been updated. I was offered an alternative at a great price and I got to test drive this vehicle while we were there. Dan ...

Bri A • Leicester

17 Jun 2021

I have used Parkway for a few years now for servicing which has always been exceptional a special thanks to Matt, great service. Yesterday I purchased a T Cross for my wife from Joe, again great service very professional and helpful. Will definitely...

Michael Lomax • Derby

18 Jun 2021

In short - great customer service. Christian was very helpful, responsive to queries and certainly went the extra mile. You don’t always get a professional level of service but when you do it puts a smile on your face. Thanks to all at Parkway:-)

Oliver Boston • Leicester

06 Jul 2021

Chris looked after us & we were very impressed, one of the best car salesman we've come across. Bought a fantastic van. They have a massive choice there, something for everyone's taste & budget.

Michaella Double • Leicester

28 Jul 2021

I am so delighted with my new car. Helen took care of the whole experience. Could not have been more stress free. Even though I didn't see the car due to lock down Helen made sure it was exactly what I wanted. Fantastic customer service really went over and above. Thanks you.

Rowena Munday • Kettering

19 Apr 2021

Helen was great right from the beginning and gave me all the information i needed to choose my new car. She was super friendly and knowledgeable and is always there if i have any queries or questions about the car. Great customer service.

Chelsea Goldsmith • Kettering

29 Apr 2021

Parkway Derby are a highly professional customer focused team. They promised and delivered and any issues are quickly resolved looking to maintain a good ongoing customer relationship. I live near London but will certainly look to see have cars the G...

Nigel Mann • Derby

30 Jul 2021

Emily was brilliant. Answered all our queries and although did not haggle on price, she more than made up for it in service, knowledge and sheer ability. Thank you for helping me spend money on something to make my wife happy 🙄

Alex Cleanthi • Northampton

11 May 2021

Had been looking to buy an ID4 for a few weeks and hadn’t had much joy with my local dealership. Contacted these guys online and dealt with a lady called Helen who was absolutely superb. Fast, responsive and found us a great car also personally del...

Phil Donathy • Kettering

04 Jun 2021

If your going to buy a car, speak to Henry! This is the second car I've bought from him and as always, the car is perfect, reliable and in fantastic condition. Henry was the reason I purchased from Parkway Volkswagen, a friendly face who I know is lo...

Hassan Hussain • Leicester

06 May 2021

Went in looking for a van. Found the perfect one. Christian was very helpful, kept me updated through the whole process. Very polite, helpful staff. Highly recommend.

Christopher Brewin • Leicester

22 Jul 2021

Had been looking to buy an ID4 for a few weeks and hadn’t had much joy with my local dealership. Contacted these guys online and dealt with a lady called Helen who was absolutely superb. Fast, responsive and found us a great car also personally del...

Phil Donathy • Kettering

04 Jun 2021

Visited Parkway Northampton for the very first time. Was very impressed with the COVID measures put in place. Was greeted by Jordan,very polite guy and was shown the car we came to view. Jordan’s knowledge was excellent about the car itself. The pa...

Rob Carter • Northampton

30 Jun 2021