Reviews

After a catalogue of errors trying to get a test drive with Parkway Northampton and still wanting a Volkswagen i contacted Parkway Kettering via the book a test drive. Unlike Northampton i was called back within the hour by Helen. On the day of my te...

Amazing experience buying a guy with Parkway Volkswagen. I had been dealing with Sam who made sure everything was perfect even down to details after I received the car which most garages aren't great with once you've bought the car. I wasn't local so...

A big thank you to Sam who helped me buy a used car. The process was so smooth with great customer service. They completed a major service and multiple checks on my vehicle before I purchased so I was reassured the car was in great condition which w...

Parkway Derby are a highly professional customer focused team. They promised and delivered and any issues are quickly resolved looking to maintain a good ongoing customer relationship. I live near London but will certainly look to see have cars the G...

Not had a bad experience with VW Parkway. Kyle dealt with us throughout, he is experienced, knowledgeable and not at all "pushy". He took his time to explain the details about the vehicle and answered all our queries. After sales, he said he would r...

My partner picked her first car up today with the best help from Freya. She took in everything we wanted to find out about potential cars and helped us find the best suited one. She was very nice to talk to and really good for just starting her job at parkway! Thank you.

I wish to say a big thank you to the two young ladies on service reception today.. Your customer service skills are fab, you both went above and beyond from the moment I entered the dealership to point of collection. All works carried out as agreed a...

I bought my polo last week from Freya and I love my new car. The service I received was incredible and I never thought buying a car could be so easy and stress free! Freya was so lovely and had the answer to any questions I had and found the perfect car for me. Thank you so much Freya.

Marcus was brilliant when I came into store to purchase a Golf this week. He took the time to explain everything necessary and was able to answer my questions straight away. When coming to pick up the vehicle on Saturday, he was able to sit in the ca...

After a catalogue of errors trying to get a test drive with Parkway Northampton and still wanting a Volkswagen i contacted Parkway Kettering via the book a test drive. Unlike Northampton i was called back within the hour by Helen. On the day of my te...

Chris looked after us & we were very impressed, one of the best car salesman we've come across. Bought a fantastic van. They have a massive choice there, something for everyone's taste & budget.

Outstanding service from Helen! I visited Helen at Kettering Parkway after a recommendation and she made the whole process as simple as possible. I felt like she went above and beyond to make sure I drove off even happier than I expected. The whole ...

Excellent customer service from Henry. Non pushy salesman who took the time to show us a number of cars without rushing us along. An asset to the team at Parkway Leicester.

Very pleased with our T6 kombi collected today. Our salesman Chris Quigley provided exemplary service. We were delighted with the condition and specification of the van which we felt was very competitively priced. Highly recommended

Amazing experience from start to finish. Everyone here is really friendly and attentive always - I'd highly recommend this dealership to anyone. I was apprehensive about buying a new car but Kyle was amazing, he put me at ease straight away and made ...

My partner picked her first car up today with the best help from Freya. She took in everything we wanted to find out about potential cars and helped us find the best suited one. She was very nice to talk to and really good for just starting her job at parkway! Thank you.

A big thank you to Sam who helped me buy a used car. The process was so smooth with great customer service. They completed a major service and multiple checks on my vehicle before I purchased so I was reassured the car was in great condition which w...

From start to finish, Nicola in service has been brilliant. I have just spent nearly 6K making my car right and she has helped me with everything along the way. Nothing was too much trouble. She kept in touch, she’s easy to get along with, she’s ...

I recently purchased a used golf from Parkway Volkswagen Leicester... amazing service, I sent a email on a Thursday evening enquiring about viewing the car to which they responded almost instantly with a phone call, I viewed this car then the followi...

Outstanding service from Helen! I visited Helen at Kettering Parkway after a recommendation and she made the whole process as simple as possible. I felt like she went above and beyond to make sure I drove off even happier than I expected. The whole ...

I would give more than 5 stars if I could. Huge thanks to Alex who was phenomenal throughout! Not only was he knowledgeable about the cars and other products his personality really came across. He reassured us at every turn and really went the extra ...

Very pleasant transaction from a friendly team of people. Not at all “pushy” and doing a good job under What are difficult circumstances at the moment. Very pleased with my vehicle.

I was thoroughly impressed with the professionalism of Parkway VW Leicester. Henry, who I dealt with, was extremely helpful and accommodating of my specific needs. The process was smooth and they did everything in their power to find me the car of my...

In short - great customer service. Christian was very helpful, responsive to queries and certainly went the extra mile. You don’t always get a professional level of service but when you do it puts a smile on your face. Thanks to all at Parkway:-)

I want to start by saying a huge thank you to all at Parkway Volkswagen Riverside for making the experience easy and stress free. Everyone was friendly, professional and extremely helpful. I felt at ease from the start and never pressured. Piotr was ...

Brilliant service and very friendly staff. Jordan was very helpful when me and my Husband were viewing cars and so willing to help us and talk us through everything. Even after purchase he is still in contact with us about how we are doing and to let...

Went in looking for a van. Found the perfect one. Christian was very helpful, kept me updated through the whole process. Very polite, helpful staff. Highly recommend.

I went to the showroom to buy a Caravelle that I had seen online but unfortunately the vehicle was sold and the website had not been updated. I was offered an alternative at a great price and I got to test drive this vehicle while we were there. Dan ...

I bought my polo last week from Freya and I love my new car. The service I received was incredible and I never thought buying a car could be so easy and stress free! Freya was so lovely and had the answer to any questions I had and found the perfect car for me. Thank you so much Freya.