Parts Advisor


Parkway Volkswagen in Northampton is looking to recruit a new Parts Advisor.

This is a fantastic opportunity to work for a long established, family run, reputable Main Dealer.

Key responsibilities will include:

  • Order Preparation: You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock from various enquiries
  • Sales and Customer Service: Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression
  • Stock Control: Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments as well as our trade/retail customers
  • Handles warranty claims processing (relating to parts issues) and completes all relevant administration promptly and accurately (including customer records and invoicing)

Required Experience

Ideally you will have gained Motor Factor knowledge in a similar role with another franchise or specialist parts company


  • We offer a competitive basic salary of £22,000
  • Uncapped bonus scheme
  • Partially subsidised Volkswagen vehicle on a staff benefit scheme
  • 22 days holiday plus Bank Holidays
  • Company Pension Scheme
  • Comprehensive training and support programme.